FAQs

Where are your stores located?

Shop our flagship store in suburban St. Louis at 11840 Dorsett Road, conveniently located just one mile East of the intersection of Interstate 270 and Dorsett Road. Or visit the more than 100 fine specialty stores in the USA, Canada and Mexico who are Authorized Retailers proudly carrying Sydney's Closet Signature Collection of plus size dresses for special occasions: Prom, Wedding, Evening and Cocktail. Find a store near you.

What's your return policy?

Most sales are final. Check our complete return and exchange policy for details.

How do I know what size dress to order?

Carefully measure your bust, waist and hips using a cloth tape measure. Then check the Size Chart for each dress. Between sizes? Take the larger size!

How fast can I get a dress?

Dresses in stock ship the next business day from our world headquarters in St. Louis, Missouri USA. In a real hurry? Use three-day, two-day or overnight delivery.

How do I track my order?

Visit your account profile for details about your recent orders. If you ordered as a guest, visit our Check Order Status page.

Do you ship outside the USA?

Yes! We have Happy Customers around the world. Proudly shipping to APO/AFO addresses for military families stationed overseas.

Do you have a print catalog?

Sorry, we don't mail printed catalogues.